Stop 01 · Our promise

We show up. On time, prepared, and kind.

Every trip · Every patient · Every time

Non-emergency medical transportation (NEMT), clinical lab courier, and healthcare airport transport across Western Washington. And if you’re arranging the ride for a parent, a spouse, or a neighbor, that’s exactly what our phone line is for.

A person answers, not a queue

2018
Founded
8
Years serving Western Washington
Every driver
De-escalation trained
A rider smiles from the back seat during a Bonvia ride.
Today · 9:15 AM
Pickup · home, Olympia
Dialysis center · 9:45 AM

Van 07 · On schedule

Stop 02 · Where we go

Three services. One standard of care.

Every line runs on the same discipline: planned routes, trained drivers, and a dispatcher who knows your name.

An older rider on the phone in the back seat of a Bonvia vehicle on the way to an appointment.
NEMTFamilies & care teams

Medical transport

Dialysis runs, treatment appointments, and the trip home after discharge. Door-through-door, never rushed, on a schedule your care depends on.

A Bonvia courier driver ready at the wheel for a scheduled route.
B2B

Lab courier

Specimens and time-sensitive materials moved on documented chain of custody, with pickup windows your lab can plan around.

The road ahead on an early Bonvia trip for treatment travel.
Treatment travel

Healthcare airport transport

When treatment takes you far from home, we handle the ground travel with the same care as every medical trip.

Stop 03 · For care teams

The partner discharge planners call first.

When a hospital, clinic, or lab hands a patient or a specimen to Bonvia, it stays handled. One dispatch line. Documented custody. Drivers who show up the way your own staff would.

  • HIPAA-trained, licensed and insured drivers
  • Documented chain of custody on every specimen run
  • One dispatch line: a person answers, not a queue
  • Facility billing and standing-order schedules
Dispatch board
Hospital → home, Olympia
Discharge · Van 03
10:20
Lab pickup → reference lab
Courier · Sealed · Car 11
10:45
Home → dialysis center
Standing order · Mon/Wed/Fri
11:15

Every run confirmed by a dispatcher, not an algorithm

Stop 04 · The record

Trusted by behavioral health hospitals, comprehensive treatment centers, Native American tribal health programs, post-acute and skilled nursing facilities, hospitals, and healthcare partners across Western Washington.

  • HIPAA-Trained Personnel
  • WA For-Hire Licensed
  • $1M Commercial Auto Liability
  • Background-Checked & Drug-Screened Drivers
See all credentials →

It is without hesitation that Northwest Indian Treatment Center highly recommends WeCare Patient Transport for any organization desiring a reliable, professional, prompt transportation service.

Bekki Ayres, Manager of Administrative Operations

Northwest Indian Treatment Center

WeCare Partner Since October 2018

Read the full letter →
Two people's hands held together, one steadying the other.
Stop 05 · The people
A Bonvia driver in a branded polo, smiling from the driver's seat.

If you’re the one arranging the ride, we know you’re trusting us with far more than a pickup time.

For the daughter checking her phone from another city, the spouse waiting by the window, the care coordinator with a full board: your person is met at the door, helped every step, and never, ever rushed.

There’s a real person behind every ride: a driver who learns your name, knows the trip home from treatment is unlike any other drive, and never makes you feel rushed.

Stop 06 · Your ride

The next ride leaves when you need it.

Call, or send a note and we’ll call you. A person on our team confirms every ride.