Non-Emergency Medical Transportation (NEMT)
Getting to care shouldn't be the hardest part of care. Bonvia provides non-emergency medical transportation for medical appointments, dialysis, treatment visits, and hospital discharges across Western Washington. Ambulatory and wheelchair-accessible. Our drivers are credentialed, HIPAA-aware, and professional. They arrive on time, they help you to the door and through it, and they treat every rider with dignity.
A person answers, not a queue
Dialysis seat reserved
The rides that can't be missed
Three times a week, the seat is reserved and the driver already knows the chair time. We hold the schedule so the ride is never the reason treatment slips, and we keep the same familiar face wherever we can.
Standing route · Mon · Wed · Fri · Seat reserved, driver knows the time
Door-through-door, both ends
The discharge that finally clears at seven in the evening still gets a calm, unhurried ride. A steady arm at the curb and again at the threshold, because arriving safely is only half of it.
Discharge · In the bay by 7 PM · Walked all the way in
The spec · What every medical ride carries
- Credentialed drivers
- Background-checked, defensive-driving certified, and trained in passenger assistance and safe transfers.
- Wheelchair & stretcher ready
- A fleet equipped for ambulatory, wheelchair, and stretcher transport, with securement done right every trip.
- HIPAA-aware handling
- Minimum-necessary information, treated with medical-grade discretion from booking to drop-off.
- Licensed and insured
- Fully licensed and insured for non-emergency medical transport across Washington.
Licensed, Insured, and Trained
- HIPAA-Trained Personnel
- WA For-Hire Licensed
- $1M Commercial Auto Liability
- Background-Checked & Drug-Screened Drivers
- De-Escalation Training
- Naloxone (Narcan) Certification
- HIPAA Compliance Training
- CPR / AED Certification
- First Aid / Bloodborne Pathogen Certification
From your first call to the front door
You call, or ask us to call you
One number, and a person answers. Tell us about the appointment or the treatment schedule in your own words. If you are arranging it for a parent or a spouse, that is exactly what this line is for.
We confirm, and tell you what to expect
You get a confirmed pickup time, the driver's plan for the trip, and a person to call if anything changes. No guessing, no wondering if the ride is real.
Your driver arrives on time, and helps every step
At the door, not the curb. A steady arm down the steps, the chair or walker secured properly, and no rushing, ever.
You arrive safely, and we see it through
Walked all the way in, checked in, and picked up when the visit actually ends. The return leg is planned before we ever leave.
Held to a clinical standard, carried out with a human touch
Steady hands at both ends.
A hand at the curb and again at the threshold. Door-through-door is the default, not an upgrade.
A schedule you can set a clock to.
Standing routes that don't drift and a dispatch line that answers. For treatment that can't wait, dependability is the whole product.
Discretion, by design.
Only the information a safe ride needs, handled with HIPAA-aware care from the first call to the last mile.
Rides we handle every day
One team for the trips that can't be missed and shouldn't be rushed, whether it's a standing weekly route or a same-week appointment.
Dialysis transportation
Standing three-times-a-week routes with a reserved seat and a driver who knows the chair time, so the ride is never the reason treatment slips.
Treatment & appointment transport
Infusion, therapy, imaging, and doctor-appointment transportation, timed to check-in with margin and a steady arm at the curb.
Hospital discharge & post-discharge
Post-discharge transportation that shows up when the paperwork finally clears, then sees your patient all the way through their own door.
Wheelchair transportation
Wheelchair-accessible vans with proper securement and a trained aide for every transfer, in and out.
Ambulatory transport
Comfortable, unhurried ambulatory transportation for riders who walk with a little help and want a calm, familiar ride.
Transport for older adults
Patient, respectful medical transport for older adults and their families, with the same driver wherever we can.
Serving Washington's I-5 corridor
Standing medical routes and same-week appointments along Washington's I-5 corridor, staged from our Olympia base. Long-distance and cross-corridor trips are arranged by quote.
Book the ride they can count on
Call us, or send a note and we'll call you. A person confirms every ride, and the same driver shows up wherever we can manage it.