Stop 01 · Medical travel

Medical Travel & Airport Transport

A relaxed rider leaning out of the window of a Bonvia vehicle.

Some care isn't available close to home. Bonvia transports patients and their caregivers between home, the airport, and treatment facilities for surgery, specialty care, and out-of-area treatment, with the same assistance, timing, and professionalism as every other trip we run. This is patient transport for medical travel, not a shuttle service.

A person answers, not a queue

A traveler on the phone from a Bonvia vehicle at the terminal curb, boarding pass in hand.
Treatment itinerary
Door to terminal

Confirmed the night before

Stop 02 · How it runs
A rider and a traveling companion on a calm Bonvia ride to the terminal.
01 · Treatment away from home

The ground leg, off your mind

A treatment plan far from home already carries enough. We take the driving off the list: pickup at your own door, a calm ride to the terminal with margin to spare, and the same on the way home, tracked to your actual arrival.

Treatment itinerary · Door to terminal · Confirmed the night before

A Bonvia driver at the wheel on the ground leg of a treatment trip.
02 · Care on both legs

A medical trip, treated like one

The driver who meets you is the same kind of driver who runs our dialysis routes: trained in passenger assistance, patient with luggage and mobility equipment, and steady with a rider who is tired, anxious, or just home from a hard week of care.

Homecoming · Met at arrivals · A steady hand with the bags

The spec · What every treatment-travel ride carries

The medical standard
The same HIPAA-trained, passenger-assistance certified drivers who run our medical routes, on every airport leg.
Planned around the itinerary
Pickups planned backward from the flight with traffic and check-in built in, and arrivals tracked for the ride home.
Room for the caregiver
A spouse, a parent, or an adult child traveling along rides in the same vehicle, with room for the bags and the equipment.
Licensed and insured
Fully licensed and insured, the same standard as every other Bonvia medical ride.
Stop 03 · What to expect

From your first call to the terminal door

You call, or ask us to call you

One number, and a person answers. Tell us about the itinerary and the treatment dates in your own words. If you are arranging it for a parent or a spouse, that is exactly what this line is for.

We confirm, and tell you what to expect

You get a confirmed pickup time, the driver's plan for the trip, and a person to call if anything changes. No guessing, no wondering if the ride is real.

Your driver arrives on time, and helps every step

At the door, not the curb. A steady arm down the steps, the chair or walker secured properly, and no rushing, ever.

You arrive safely, and we see it through

Walked all the way in, checked in, and picked up when the visit actually ends. The return leg is planned before we ever leave.

Stop 04 · The Bonvia standard

Every leg handled like the medical trip it is

Margin, built in.

We plan backward from the itinerary and leave room for traffic, so the airport is the calm part of a hard week.

A driver who helps every step.

Trained in passenger assistance, patient with equipment and bags, and never in a hurry.

Confirmed, the night before.

A real confirmation from a real person, because nobody managing a treatment plan should wonder if the ride is coming.

Stop 05 · Who we carry

Ground travel for the treatment journey

Every ride here is part of a medical trip: a patient flying to care, coming home from it, or meeting the family member who is coming to help.

Flying out for treatment

Door-to-terminal rides for patients traveling to specialty care, transplant programs, and consultations beyond Washington's corridor hospitals.

The trip home from care

Arrivals tracked and met, bags handled, and a calm ride home when the hardest part of the journey is already behind you.

Caregivers and family

Rides for the spouse, parent, or adult child traveling to be at a bedside, handled with the same care as the patient's own trip.

Recurring treatment travel

Standing arrangements for care plans that mean flying regularly, with the same driver wherever we can manage it.

Hospital-arranged travel

Ground legs coordinated with care teams and discharge planners, billed to the facility where that is the arrangement.

Mobility-equipped rides

Wheelchair-accessible vehicles and drivers trained in transfers, for travelers who need more than a curbside drop.

A grandmother and two grandchildren riding together in the back of a Bonvia vehicle.
Stop 06 · The service area

Serving Washington's I-5 corridor

Treatment-travel ground legs from across Washington's I-5 corridor, staged from our Olympia base. Longer runs are planned ahead and arranged by quote.

Stop 07 · Book your ride

Let us handle the ground travel

Tell us the itinerary and the treatment dates. We will plan the legs, confirm the night before, and be at the door on time.